24 Hour Dispatch
Lake Region Electric has 24 hour, seven days a week, 365 days a year, dispatching service for members and line workers. That means when you call in to report an electrical outage, you'll have the statisfaction of speaking to a friendly and courteous "real person". Lake Region Electric utilizes Basin Electric Power Cooperative’s after hour dispatch or SRS. Basin Electric Power Cooperative is Lake Region Electric’s power generator. The dispatchers are able to answer after-hour questions, as best as possible, and will forward messages onto Lake Region Electric’s staff for more detail questions that will be answered the following business day.
Occasionally, when a wide-spread storm disrupts service to hundreds or thousands of members at the same time, your call may be answered by a computerized system. However, in that situation, the after-hour dispatch will likely contact the cooperative for additional help from the cooperative’s employees.
In case of an outage call 1-605-345-3379 or toll free 1-800-657-5869.